Streetfolio help

Frequently Asked ...

Streetfolio looks great, should I signup?

Yes, we'd love to have you onboard! The site is useful, it's easy to use and it takes the complications out of managing property, whether it's a home, an investment of even a shop. We own property and struggle with the same old issues, high management fees, bad service, tons of paperwork, the list goes on - so we built a site to help take back control and manage your property with minimal effort.

And the greatest benefit of all? Self-manage your property and put the savings in your back pocket! Sounds interesting? Try our free account and see how easy it is!

I already use a management service for my property

Some users are happy to pay hundreds of dollars a year for someone else to do the work. Happy days! We built in great Streetfolio features to keep you smiling, such as managing your mortgage, insurance, contacts and cashflow and tracking your lease history and rent increases.

Investors, if you use Streetfolio but need a hand with tenant screening or property inspections, negotiate fixed prices with a local agent, allowing you to eliminate those percentage based payments and pocket the difference - that's dollars and sense!

Why is it free to manage 1 property?

By providing free, 1 property accounts, we can continue to grow. Steady growth for us means we can provide great new features for you!

Which plan should I use?

We put some thought into the pricing plans and made them really flexible. If you have a single property to manage, the site is free to use. We don't bundle our plans either, so you only pay for what you need. It's fair, it's simple and if it's an investment property the payment may be tax deductible.

Help, I can't login!

Click on the 'forgot password' link on the login page, enter your email address and your Streetfolio account information will be sent to you. Remember to bookmark your personal Streetfolio address for a quick and easy login.

How do I delete my account?

Hopefully it was a test account and now you're ready for the real thing! You can delete your account and all your property data from the My Account page.

Is my information kept secure and private?

Streetfolio's privacy and security are addressed in our Privacy Policy and the Terms of Service. We use PayPal's Payflow Pro to securely process credit card payments.

I'm moving on up - how do I change my plan?

Congratulations! Our flexible plans are listed in the My Account page. Select the appropriate plan and click the 'Upgrade My Account!' button.

Help, I'm not getting my reminder emails!

Make sure emails are not going to your Junk folder by adding streetfolio@streetfolio.com to your list of contacts.